Refund Policy

Last updated December 06, 2024

1. Refund Policy Overview

At Logic Lens, we strive to ensure complete satisfaction with our services. This refund policy outlines the terms and conditions for refunds of our subscription services and products.

2. Subscription Refunds

Monthly Subscriptions

For monthly subscriptions, we offer a full refund if requested within the first 7 days of your subscription. After this period, refunds will be handled on a case-by-case basis.

Annual Subscriptions

For annual subscriptions, we offer a full refund if requested within the first 14 days of your subscription. After this period, we may offer a pro-rated refund based on the unused portion of your subscription.

3. Refund Process

To request a refund, please follow these steps:

  1. Contact our support team at [email protected]
  2. Provide your account email address and reason for the refund
  3. Include your order number or transaction ID if available

We will process your refund request within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

4. Non-Refundable Items

The following are not eligible for refunds:

  • Partially used subscription periods beyond the refund window
  • Services that have been fully delivered or consumed
  • Add-on features or one-time purchases
  • Subscriptions that have violated our Terms of Service

5. Exceptions

We understand that exceptional circumstances may arise. If you believe you have a unique situation that warrants special consideration, please contact our support team, and we will review your case individually.

6. Contact Information

If you have any questions about our refund policy, please contact us at:

Logic Lens

Email: [email protected]

29 Gold Coast, Pune

Maharashtra, India 411015